Let me share the harsh truth: the majority of HVAC failures occur because someone ignored a step. Did not calculate the load correctly. Used undersized equipment. Miscalculated the insulation needs. We've personally fixed countless of these messes. And each time, we remember another learning. Like in 2017, when we started adding WiFi controls to all system. Why? Because Sarah, our lead tech, got sick of watching homeowners waste money on bad temperature settings. Now clients save hundreds yearly.
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